by Kathy Baxter, Catherine Courage, Kelly Caine | Nov 10, 2015 | Perspective
Ten years is an eternity in the tech world. But the speed of change makes the classic “decade of reflection” even more valuable for assessing which changes really count and why. We had a chance to reflect systematically on the last decade of user experience research...
by Luciana Hamamoto Terceiro | Nov 6, 2015 | PechaKucha
People that live in cities. Urban human beings that live in places that are far from being a flat space, but are places formed by multiple layers of intersected information. These layers affect each other and affect all people that are browsing them. Some time ago, we...
by Patricia Lima, Wafa Said Mosleh | Nov 5, 2015 | Paper
This paper sets out to explore how tangible tools can invite industrial managers to have a say in how ethnographic fieldwork can be conducted to explore the use of products in real-life contexts. We draw upon video materials and field notes from a series of customer...
by Heather S. Roth-Lobo | Nov 2, 2015 | Perspective
John W. Sherry, Director the Experience Innovation Lab at Intel Corporation, is a Keynote Speaker at EPIC2016—join us! “Anthropology is really undersold.” Dr. John Sherry’s words carry weight—he is Director of the Experience Innovation Lab at Intel Corporation. In...
by Sarah LeBaron von Baeyer | Oct 26, 2015 | Perspective
My colleagues and I at ReD Associates, New York, nearly elbowed each other out of the way trying to snag our office’s copy of Tom McCarthy’s sleek new novel, Satin Island. Beyond making sense of the colorful oil or island-like blobs on the cover, we wanted to know: Is...
