by Dawn Nafus | Dec 28, 2017 | Tutorial
Overview Activity trackers, instrumented environments, and other kinds of electronic monitors offer new possibilities and new challenges for ethnographic research. They provide a trace of what goes on when the researcher isn’t there, and can help research...
by Carrie Yury, Chris Young | Dec 28, 2017 | Tutorial
Overview Agile is taking the design world by storm, and requiring teams—including researchers—to rethink how we communicate, plan, and act. But is it possible, or even desirable, to apply agile methodologies to ethnographic research? We respond with a resounding yes!...
by Fiona Moore | Dec 28, 2017 | Case Study
This case study is based on an ethnographic investigation conducted in 2003 at the BMW Plant Oxford automobile factory focusing on issues of staff retention. The study found that the workforce, as well as being diverse in conventional terms, was also divided in less...
by Carole Charland, Karen Hofman | Dec 28, 2017 | Case Study
A local division of a multinational manufacturer was experiencing declining enagagement and perceptions of leadership (measured in employee satisfaction surveys). In anticipation of coming waves of organizational change, they asked the research team to explore how...
by Robert Zolna | Dec 27, 2017 | Tutorial
Overview A simple understanding of the principles of good information and visualization design can help in the presentation, comprehension, and socialization of your research insights and recommendations. ‘Simple’ means a point of view that the aesthetics of your...
