Design for Healthy Living: Mobility and the Disruption of Daily Healthcare Routines
This paper reports on how people express health concerns as they move around their homes and travel between their homes and workplaces, stores, gyms, restaurants,...
The Baker’s Dozen: The Presence of the Gift in Service Encounters
This paper explores whether or not Marcel Mauss’s concept of the gift is applicable to understanding the diverse roles that ethnographers assume in corporate environments....
Back to the Future of Work: Informing Corporate Renewal
This paper describes the results of a multi-year ethnographic study of how knowledge workers integrate new technology into their work practices. We studied mobile...