How to Work Responsibly with Emerging Technologies
Existing human-centered approaches to research and design are not adequate to effectively address emerging products and services that have the potential to scale...
Post-Human Centered Design: Working Responsibly at Scale
Overview Human-centered design has driven a two decade renaissance in product development, providing a transparent framework that exposes rationale, demystifies...
What’s So Funny ‘Bout Peace, Love and (Empathic) Understanding
In the early 1970s, Nick Lowe wrote a song from the perspective of an old hippie character. This character laments change as he witnesses the cultural pendulum swing...
From Experience Models to Immersion Tools: Transferring Ethnographic Knowledge In An Agile World
Introduction Like many design consultancies, Moment uses a variety of research methods to help us develop a contextual understanding of our clients’ customers....