Mother Tongue: The Role of Vernacular Knowledge in Chronic Illness and Healthcare
This work demonstrates how and why the expertise of non-medical actors, such as patients, caregivers, and patient advocacy groups, is essential for improving patient...
Towards a Framework for Constructive Friction Processes: What Childbirth Practices in the Global South Teach Us about Destructive and Constructive Friction
This paper shares a framework for constructive friction processes. In the framework, constructive friction is understood as a symmetrical integration between different...
The Giving Caregivers: Resilience as a Double-Edged Sword in the Context of Healthcare
In this paper we challenge an assumption about caregivers of chronic patients that we’ve repeatedly encountered in our ethnographic fieldwork: that of the inherently...
Recalibrating a Patient-Centric Perspective in Healthcare Today
Overview Ongoing digital transitions, punctuated by erratic responses to the COVID pandemic, are changing how we approach health care as a service and business....
The Transformative Power of Singular Stories: Making the Case for Qualitative Evidence in Healthcare Contexts in Colombia
Case Study—In this case study we describe how we collaborated with a Colombian healthcare provider company and enabled its decision makers to understand the power...