Surveillance, Technology, and American Conceptions of Freedom
This paper traces the role of ideology in shaping the beliefs and situated knowledge used by information technology and security managers to make sense of and j...
Knee Deep in the Weeds—Getting Your Hands Dirty in a Technology Organization
For many months our organization had us performing “technical grunt work.” Upon reflection, getting deep into our company’s technological system put u...
On Empathy, and Not Feeling It
Recently Tracy was asked whether a plan to have everyone in the office go about their day with an “impairment” would be a good way to “practice empathy”...
Ethnography, Storytelling, and the Cartography of Knowledge in a Global Organization: How a Minor Change in Research Design Influenced the Way Our Team Sees, and is Seen by Our Organization.
Our team unites qualitative researchers, designers, and prototyping engineers to investigate workplace technologies using a four-step process: ethnography, anal...
Techno|theory Deathmatch: An Agonistic Experiment in Theory and Practice
Theories about humans and their relationships with technology are part of a lifeworld shared by many corporate ethnographers, although individuals’ practices ...