A Critical Moment for Global Change: Ethnographers Acting on Climate and Sustainability
Ethnography has grown, like many other industries, in tandem with a fossil fuel economy. As evidence of weather, resource and species disruption surround us on a...
Toward an Ethnography of Friction and Ease in Complex Systems
This paper offers frameworks and tools to support complexity- and systems-oriented approaches in design ethnography. The products and processes ethnographers work...
From Users to User Ecosystems: Applying Systems Thinking to Ethnography
User research typically focuses on intentional moments of contact between individuals and a product or service—activities we can directly capture and test. But...
From Users to User Ecosystems
Overview User research and human-centered design help us solve real challenges and create better experiences. But there’s a problem: when we explore user experiences,...
Tutorial: Integrating Sustainability Perspectives in Ethnographic Work
Overview This tutorial examines ways ethnography is uniquely positioned to contribute to the design and innovation of environmentally sustainable (or even better...
Agency and the Climate Emergency
EPIC2019 Panel, Providence, Rhode Island What are ethnographers’ roles in dealing with catastrophic climate crisis? Should we be exploring people’s experiences...
Tutorial: Fundamentals of Observational Research
Overview This tutorial offers a solid foundation in the art of observation as a field research method for human-centered design and innovation. An expanded, hands-on...
Sustainability and Ethnography in Business: Identifying Opportunity in Troubled Times
Introduction to the Sustainability & Ethnography in Business Series, Mike Youngblood, Editor Sustainability—we’re hearing this word a lot these days, even...