Navigating Frictions in Civic Tech
Civic tech is a growing field and an increasingly critical space for service delivery and participation in public life. It is also an important interface betwee...
Doing Ethnography in Civic Spaces
Overview Ethnography has always illuminated the interconnections between society and industry, private and public, economic and cultural, business and civic. Bu...
Can I Get a Witness? The Limits of Evidence in Healthcare Quality Evaluation Systems in American Hospitals
“I got verbals, but verbals don’t hold up in court….I need it in black and white.” After Sheila submits hospital quality data to the Center for Medicaid...