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Accessibility as Apparatus: How the Friction Filled Experience of Using Hearing Aids with a PC Led a Corporation to Design for Accessibility
This paper presents ethnographic studies of hard of hearing (HoH) users that had significant impacts on the wireless technology, business planning, and executiv...
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Scale and the Gaze of a Machine
Scale suffuses the work we do and, recently, has us considering an aspect of scale best suited to those with ethnographic training. We’ve been aske...