Tutorial: Leading with Care—How to Support the Mental Well-being of Your Team
Leaders and managers develop care strategies and plans of action for supporting their teams, their people, and themselves. Overview This tutorial was conducted ...
Let’s Get Real about Burnout
Overview Burnout is at an all-time high and mental health at an all-time low. From vague head fogs to serious illness, we feel it in ourselves and our families,...
The Trouble with Job Titles: Getting beyond Buzzwords in a Shifting Employment Landscape
How have professional skills & requirements for ethnographers and other human-centered researchers changed over the last 10 years—and where are they heade...
Considering Ethnography in Various Business Settings – What Is Success?
Between Hype and Promise: Two Decades of Becoming The invitation to participate in this panel has been an occasion for a personal reflection on where we...
The EPIC 2011 Conversation
EPIC seems to be a group of people who share a way of thinking. And I wanted to be a part of that. —Raph D’Amico,student at IIT Institute of Design EPIC was...
Tracing the Arc of Ethnographic Impact: Success and (In)visibility of Our Work and Identities
This paper explores ways in which ethnographic impact in a large technology corporation is perceived, re-defined, and recognized – by both practitioners thems...
“Name That Segment!”: Questioning the Unquestioned Authority of Numbers
In many companies, numbers equal authority. Quantitative data is often viewed as more definitive than qualitative data, while its shortcomings are overlooked. M...