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Tutorial: Leading with Care—How to Support the Mental Well-being of Your Team
Leaders and managers develop care strategies and plans of action for supporting their teams, their people, and themselves. Overview This tutorial was conducted ...
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Let’s Get Real about Burnout
Overview Burnout is at an all-time high and mental health at an all-time low. From vague head fogs to serious illness, we feel it in ourselves and our families,...
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The Trouble with Job Titles: Getting beyond Buzzwords in a Shifting Employment Landscape
How have professional skills & requirements for ethnographers and other human-centered researchers changed over the last 10 years—and where are they heade...
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Considering Ethnography in Various Business Settings – What Is Success?
Between Hype and Promise: Two Decades of Becoming The invitation to participate in this panel has been an occasion for a personal reflection on where we...
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The EPIC 2011 Conversation
EPIC seems to be a group of people who share a way of thinking. And I wanted to be a part of that. —Raph D’Amico,student at IIT Institute of Design EPIC was...
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Tracing the Arc of Ethnographic Impact: Success and (In)visibility of Our Work and Identities
This paper explores ways in which ethnographic impact in a large technology corporation is perceived, re-defined, and recognized – by both practitioners thems...
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“Name That Segment!”: Questioning the Unquestioned Authority of Numbers
In many companies, numbers equal authority. Quantitative data is often viewed as more definitive than qualitative data, while its shortcomings are overlooked. M...