This case study on mobility in health care demonstrates how ethnography and design research helped Intel meet the business challenge of redressing market share. Ethnography enabled the team to assess the interplay between mobile devices and other hospital technologies, understand how they fit...
This paper addresses a misalignment between market motivations and community needs in Web3, arguing that...
This article shares an innovative, community-centered method for research, sensemaking, and innovation in social...
This case study offers an in-depth analysis of the foundational role of documentation for software quality,...
As generative AI technology begins to touch more aspects of our work and lives, people increasingly wonder: “Can...
Ethnography has grown, like many other industries, in tandem with a fossil fuel economy. As evidence of weather, resource and species disruption surround us on a daily basis, the climate sessions provided guideposts and practical resources to adjust and thrive as informed, climate-conscious...
This paper offers frameworks and tools to support complexity- and systems-oriented approaches in design...
This paper proposes a model of researcher-AI interaction and argues that ethnographers can smartly leverage AI in...
This case study highlights the transformative power of strategic ethnography in shaping frameworks that gain...
Critical challenges in energy transitions are social and cultural - not just technical and economic. This paper...