Advancing the Value of Ethnography

Genre: Paper

Understanding Users: The Extensions of Expectant Systems

Understanding Users: The Extensions of Expectant Systems

This paper provides an ethnographic understanding of users in the Persian blogosphere through the framework of the carnivalesque. The repertoire of concepts provided by the carnivalesque draws attention to (1) the significance of the material, (2) the dynamic, transforming nature of things, and...

Ethnography, Storytelling, and the Cartography of Knowledge in a Global Organization: How a Minor Change in Research Design Influenced the Way Our Team Sees, and is Seen by Our Organization.

Ethnography, Storytelling, and the Cartography of Knowledge in a Global Organization: How a Minor Change in Research Design Influenced the Way Our Team Sees, and is Seen by Our Organization.

Our team unites qualitative researchers, designers, and prototyping engineers to investigate workplace technologies using a four-step process: ethnography, analysis, intervention, measurement. Projects develop in relation to the needs of internal corporate units identified as project stakeholders....