Advancing the Value of Ethnography

Genre: Paper

Giving Voice to Print Production Facility Workers: Representing Actual Work Practices in the Streamlining of a Labor Intensive Production Print Job

Giving Voice to Print Production Facility Workers: Representing Actual Work Practices in the Streamlining of a Labor Intensive Production Print Job

This paper presents findings from an ethnographic study of digital production printing, with a focus on a complex, labor-intensive production print job. The goal of the study was to inform the development of tools, processes and technologies to improve the efficiency of this kind of job within the...

Harmonizing Human Eyes with Digital Sensors

Harmonizing Human Eyes with Digital Sensors

In this article we report on our research that focused on enhancing shopping experiences by introducing new media services in the physical environment of grocery shopping. Since we were interested in situated shopper’s experiences we conducted fieldwork. In particular, we paid attention to the...