Physical artifacts, such as sticky notes and mock-ups, are widely used in Human-Computer Interaction research for supporting the collaborative design of technology. Because these representations use channels of communication other than speaking and listening, they offer the potential to facilitate...
This paper explores whether or not Marcel Mauss’s concept of the gift is applicable to understanding the diverse roles that ethnographers assume in corporate environments. Kneading together the themes of gift exchange from anthropological literature on the one hand and “Representations” from the...
In order to set the scene for the panel on methods, I will be drawing on C Wright Mills’ injunction to avoid the fetishism of method. Mills urges us to think about our methods in terms of a process of craft production. I want to explore what key elements of this craft might be, beyond the usual...
While the cement industry had traditionally been linked to the concepts of modernity and development, the drive towards socially responsible and environmentally friendly business practices has required a revision of the industry mostly in relation to its sustainability programs. This paper...
This paper offers a cultural analysis of the different narratives that currently frame the concept of Big Data. With specific attention to how the ethnographic community has approached Big Data, I will make the point that the ethnographic community needs to rethink what its offer is within...
In a research project aimed at suggesting improvements at an annual advent fair three different ethnographic research approaches were used; Social Anthropology, Interaction Design and Mobile Ethnography. The paper focuses on how the three different approaches on ethnography affected choices in the...
While theories of practice have been influential in the social sciences, these frameworks have seen limited application in ethnographic and applied inquiry, perhaps because few methods for carrying out practice theoretical research have been elaborated. We address this opportunity and provide an...
This paper will examine the social factors that mediate technology adoption among the emerging middle class in order to show how messaging, positioning, and targeting communications to potential consumers, if based on flawed representations, such as the First Time Buyer, can lead to missed market...
In recent years, many ethnographers have conducted participant observation studies in virtual worlds, whether in games like World of Warcraft or user-generated environments like Second Life. However, the acceptance of digital fieldwork as a legitimate form of ethnography does not make it strictly...
This paper introduces various barriers hindering the introduction of ethnography in support of public service design improvement in Japan, and discusses ways to overcome these barriers. Service design approaches using ethnography are gaining popularity in the public sector, especially in Europe....