This essay examines a conscious shift in the cultural flows of consumption practices. It explores the ways consumers are generating and sharing shopping competence as a new form of value. I argue that a shift in consumer consciousness and resulting open social discourse around shopping...
In this paper I explore the often fleeting, seemingly constrained acts of expression performed through participation in everyday, routinized actions and practices. The vehicle I use for this exploration is the tools, processes and practices sales professionals use to manage the list of possible...
The Advertising Products research team at Yahoo! is building an internal research practice within an organization that is user-centered, but optimized for consumer product development. While our fellow researchers observe millions of consumers on our websites, we study our coworkers: their...
It is our contention that small businesses of information and communication technologies are deeply embedded in a context of non-formal business relations and practices in developing economies. Cyber cafés in the city of Mumbai, the subject of our study, operate in and through an unregulated grey...
How would Japan's rural communities renew oneself when the nation's economy no longer holds the absolute financial and technological powers in the global sphere? Through our post-3.11 recovery effort in local communities of Kesennuma, Japan, we discuss - a gap between the perceptions of Japan's...
This paper attempts to revive Mauss’s concept of the total social fact as a method to establish understanding of new markets. Our case study of alcohol in China illuminates the spirit baijiu’s connections to the total social facts of guanxi (social capital) and hierarchy. We outline the...
This paper is based on fieldwork in Pakistan and Malawi and focuses on the importance of communicating contextualizing stories to HQ and business developer teams. By means of an explorative approach—even in highly structured commercial projects with formalized needs—we’ve uncovered findings and...
This paper discusses the use of essays as tools for communication and reflection in a collaborative research and development process between a philosopher, an anthropologist, and two private companies. Findings from the project “The Meaning of Work Life” will be presented along with a...
This paper argues that we need to rethink our way of representing ethnographic data within user driven innovation processes (hereafter UDI process) in order to ensure that the complex life worlds of users inform the entire technical development process. To ensure this we argue that: We need to...
This paper discusses two distinguishing features of ethnographic work, program flexibility and data flexibility. These forms of flexibility deliver business benefits at two different timeframes. Within the timeframe of a given project, ethnographic practice is necessarily reflective and reflexive;...