Corporate leaders issued countless statements decrying racism and investing in diversity, equity, and inclusion (DEI) efforts in 2020. As a result of the pandemic and the ongoing racial reckoning that year, the...
Genre: PechaKucha
Social Resilience: Shifting from an Individual to a Shared Social Model for Building Resilience
Through Designing Your Future workshops at Cook County Jail in Chicago as part of WIND (Women Initiating New Directions) programming, we have had the chance to connect with incarcerated women awaiting trial....
Becoming Digitally Resilient: Understanding the Gap between Online Government Services and Low Ability Users
In the Netherlands, approximately 2.5M people struggle to use technology in their daily life and are unable to use online governmental services independently. People with low digital literacy are increasingly...
What You Find When You Find No One: Finding the Light out of Darkness
In the past year, our team encountered unexpected friction when recruiting efforts resulted in zero participants...
Fluidity and Friction: An Experiment in Ethnographic Foresight
Ethnography can be a divining rod for the future. Though speculative, the study of cultural signals to seed...
Resilience: Lessons from a Period of Disruption
What happens when the research lens is turned inward? As a Strategic Designer, I spend most of time planning for research to engage with people so I can better understand their needs and behaviors and turn...
Mapping the Messy: Using Visual Noise to Convey Not All Journeys Are Linear
In order to communicate research findings, industry researchers rely on a wide range of tools to convey insights. A prime example are visualisations depicting steps in a journey in a sequential order. The use of...
Living Comfortably In Glass Houses
PechaKucha—Our homes are becoming instrumented glass houses where even the most intimate and personal acts may leave data footprints that companies providing services (and potentially others) can access. As homes become instrumented with data-generating technologies, existing information...
Toilet Talk: The Subtle Art of Awkward Research
Imagine you are dealing with bladder or bowel problems, and while sometimes your life is joyful, you also...
Show Must Go On: How Can Ballet Help Us Strengthen Ethnographic Practice?
This PechaKucha is drawn from research conducted as an organizational ethnography at The Dutch National Ballet (DNB), a renowned professional organization in the culture and arts sector in the Netherlands....