Introduction to the Sustainability & Ethnography in Business Series, Mike Youngblood, Editor Sustainability—we’re hearing this word a lot these days, even in business (if not, depressingly, in Trump Tower). It’s probably something readers of this post all generally support, and it’s definitely...
Design ethnography—the term rings with power and potential. Now widely promoted on design studio and agency websites as a core capability, it suggests the melding of design-thinking and interpretive analytical approaches to understanding how people create and make sense of their worlds. But behind...
EPIC Profiles Series What do historical landscapes or tacit knowledge have to do with reimagining the future of shipping or location intelligence services? In linking everyday practices with wider forces of complex organizational systems, Alex Mack argues that thinking anthropologically about...
Systems of Magic at Work Today Central Bank capitalism, Islamic finance, World Economic Forum meetings, contracts, profit ⎼ these are not the themes that generally come to mind when we think about magic. In industrialized societies we tend to believe that we’ve “outgrown” it; in 1929...
In the weeks following EPIC2016 our community has been reflecting on the inspiring presentations we heard, building on the new connections we made, and incorporating the exciting ideas and techniques we learned about into our work. (Some of us are also working off the...
The car has been the subject of social scientific research for decades. Scholars have described the empowerment people feel through the physical sensations of speed and acceleration. The ability of the premium vehicle to express status has been a staple of literature on signaling and social...
As consultants we practiced the basics of design thinking and user centered design for years with a range of organizations. However, upon joining IBM and learning to apply the IBM Design Thinking mindset, we both realized this way of working differed from our past experiences. This difference is...
"The lesson I took away from that was, while we like to speak with data around here, so many times in my career I've ended up making decisions with my gut, and I should have followed my gut," Otellini said. "My gut told me to say yes." So said the ex-CEO of Intel, ruing his decision to pass on the...
We find our clients constantly look for deeper meaning and nuanced user insights to help them innovate, stay ahead and rise to the challenges of business. At the same time, cross-functional teams within the organization want research to throw light on their focal paths. Add to this the...
Large organizations have been on a quest to harness the power of big data to inform and drive all kinds of decisions—from finance and fraud prevention to product development and marketing. Organizations from the U.S. government, to retailers, to major financial institutions are appointing Chief...