https://player.vimeo.com/video/774556471?badge=0&autopause=0&player_id=0&app_id=58479 With more of our daily interactions taking place online, there are both benefits and barriers for people with disabilities. Work from home setups can helpfully remove the need to transport assistive...
Genre: Sponsored
Defining Hybrid User Research: Practices for Distributed and Remote-First Environments
Over the past 2.5 years, researchers have had to become more resilient and adaptable in how they conduct research. Now that things are bouncing back, we’re at a crossroads in deciding what the future of user...
Conducting Inclusive Research across Language & Culture
https://player.vimeo.com/video/897277586?badge=0&autopause=0&player_id=0&app_id=58479 Language access is critical to inclusive research, products, and organizations. It requires not just translation, but culturally nuanced translation that truly connects to the people we serve. In this...
Seismic Shifts or Seasonal Patterns: After a Tough Year for Research, Do We Need Fundamental Change, or Just Patience?
https://player.vimeo.com/video/882708468?badge=0&autopause=0&player_id=0&app_id=58479 In this candid discussion, two leaders in research and ethnography explore what's shifted, why, how much, and how they're guiding their organizations forward through social, macroeconomic, and...
How We Empower Travelers to Make More Sustainable Choices
https://player.vimeo.com/video/897313455?badge=0&autopause=0&player_id=0&app_id=58479 The Booking.com research team is constantly partnering with its sustainability teams to research needs, expectations, fears and blockers. In this session, learn actionable tips in researching the...
Getting Savvy: Rewriting the Story of One of Our Most Important Customer Archetypes
https://player.vimeo.com/video/774554309?badge=0&autopause=0&player_id=0&app_id=58479 In this panel, moderated by Head of Research & Service Experience, Leisa Reichelt, Atlassian researchers and data scientists will explore how different crafts, methodologies, and perspectives came...
How New is the New? Reflecting on How to Design for Tomorrow through the Case of Autonomous Vehicles
An EPIC2021 Sponsored Panel by Waymo How do we anticipate the futures of the things we are bringing into the world, and the experiences they will help shape? The autonomous vehicle is posited as a net-new innovation. Never before have vehicles without human drivers at the helm roamed the same...
Human Action and the Dynamic Environment
An EPIC2020 Sponsored Panel presented by Google What does human scale mean through the lens of the environment? Alternatively, what does the scale of the Earth’s environment mean to human activity and life? We may start by thinking of the enormity of the problem to just describe these two...
Feedback Fatigue: Re-designing the Research Process for Sustainable Insights
An EPIC2021 Sponsored Panel by Atlassian With nearly 6,000 Atlassians, achieving customer-centricity that’s meaningful, sustainable, and respectful of people’s attention can be a challenge. Standard approaches and tools can overwhelm populations and lead to “Feedback Fatigue,” particularly in...
Using Friction to Focus: Perspectives from Three Brands
https://player.vimeo.com/video/899632832?badge=0&autopause=0&player_id=0&app_id=58479 Whether it’s budgets, bandwidth, or business outcomes, human-centered practitioners are facing a lot right now. In this session, three senior pros to discuss how friction is impacting them from above...