The world is looking for business to step up—now—and address profound social and environmental issues at local and global scales. The essential connections between current business models and...
Genre: Talk/Seminar
How Research Can Drive Organizational Change for Digital Literacy and Inclusion
Overview In this talk Nadine Levin presents research she led at Facebook that pushed the organization toward more inclusive and accessible design. She describes a multi-phase project on digital...
Let’s Get Real about Burnout
Overview Burnout is at an all-time high and mental health at an all-time low. From vague head fogs to serious illness, we feel it in ourselves and our families, friends, teams, and research...
Using Your Ethnographic Superpowers to Build Partnerships in Cross-Functional Teams
Overview Building relationships within cross-functional teams is always challenging. Join Jay Hasbrouck as he explores four key ways to build on your skills as an ethnographer to find more...
Building User Research: Careers, Teams, and Leadership
Overview Systematic study of people as users of services and products has a long history, but the practice in the industry, commonly known as user research, is as vague as it is ubiquitous. User...
Decoding Organizational Culture: An Anthropological Mindset
Overview What is organisational culture and how does it shape how we work? Why does the business world and organisations tend to misunderstand organisational culture? How can an 'anthropological...
Doing Analysis with Grounded Theory: A Data-Driven Approach for Qualitative Research
Downloads Materials: Session Slides Sample Transcripts 1 & 2 Codebook Template Recommended Reading: "The Power and Potential of Grounded Theory," Kathy Charmaz, Medical Sociology Online 6(3),...
Reflexive Interviewing for Consumer Insights
Overview In-depth interviews are an essential resource for consumer insights and can inform product and service design, brand management, human-technology interface, customer service, amongst others. Nothing...
Blockchain and the Social Challenge of Cooperation
Overview The value of blockchain is often expressed in terms of what it eliminates—the cost of establishing trust. Portrayed as a “trustless” technology or itself a “trust machine”, it seems to open horizons for...
Moral Crumple Zones: Agency and Accountability in Human-AI Interaction
Breathless rhetoric about AI has promised safer, more accurate systems that would take the “human out of the loop.” With more nuanced visions of AI, not to mention some high-profile catastrophes, the prevailing rhetoric now promises that keeping a “human in the loop” at key places will ensure...