Connecting with global research participants requires more than just pure language knowledge. How do we ask questions in a way that reflects an understanding of their culture? In ways that resonate...
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Connecting with global research participants requires more than just pure language knowledge. How do we ask questions in a way that reflects an understanding of their culture? In ways that resonate...
The world is looking for business to step up—now—and address profound social and environmental issues at local and global scales. The essential connections between current business models and...
Overview In this talk Nadine Levin presents research she led at Facebook that pushed the organization toward more inclusive and accessible design. She describes a multi-phase project on digital...
Overview Burnout is at an all-time high and mental health at an all-time low. From vague head fogs to serious illness, we feel it in ourselves and our families, friends, teams, and research...
Overview Building relationships within cross-functional teams is always challenging. Join Jay Hasbrouck as he explores four key ways to build on your skills as an ethnographer to find more...
Overview Systematic study of people as users of services and products has a long history, but the practice in the industry, commonly known as user research, is as vague as it is ubiquitous. User...
Overview What is organisational culture and how does it shape how we work? Why does the business world and organisations tend to misunderstand organisational culture? How can an 'anthropological...
Downloads Materials: Session Slides Sample Transcripts 1 & 2 Codebook Template Recommended Reading: "The Power and Potential of Grounded Theory," Kathy Charmaz, Medical Sociology Online 6(3),...
Overview In-depth interviews are an essential resource for consumer insights and can inform product and service design, brand management, human-technology interface, customer service, amongst others. Nothing...
Overview The value of blockchain is often expressed in terms of what it eliminates—the cost of establishing trust. Portrayed as a “trustless” technology or itself a “trust machine”, it seems to open horizons for...