Existing human-centered approaches to research and design are not adequate to effectively address emerging...
Genre: Tutorial
Strategic Foresight Methods for Innovation
It's difficult for researchers in industry to focus their stakeholders on the future, given the relentless...
Tutorial: Leading with Care—How to Support the Mental Well-being of Your Team
Leaders and managers develop care strategies and plans of action for supporting their teams, their people, and themselves. Overview This tutorial was conducted at EPIC2021. Exercises and discussions have been...
Tutorial: Ethnography for Project Risk Analysis and Quality Assurance
Learn the core vocabulary, concepts, and methods of project managers, risk managers, and quality assurance managers, and explore how they align with ethnographic practices and expertise. Overview This tutorial...
Tutorial: Introduction to Survey Design
Overview Ethnographers tend to be uneasy about survey research. Some of us shun it because it seems “reductive” of human experience; others are intimidated by complex methods and analytics that weren’t part of...
Tutorial: Making Sense—Leading Teams Through Synthesis
Tutorial: Analysis in Human-Centered Design
Overview This tutorial will give you a framework for understanding the important role of analysis in human-centered design and teach 4 key methods for practicing analysis. The framework proposes a model for...
Tutorial: Getting Started with Sensor Data
Overview Activity trackers, instrumented environments, and other kinds of electronic monitors offer new possibilities and new challenges for ethnographic research. They provide a trace of what goes on when the...
Product Thinking for Ethnographers
In this tutorial, take a tour of product management frameworks that help connect customer understanding with...
Storytelling for Impact
Storytelling is a universal aspect of human existence. Stories, like culture, shape our encounters with the...