In the wake of widespread tech layoffs, we have been encouraged to more effectively “speak the language of business,” prioritise specific types of work, and make the measurement of our collective and individual impact a foundational practice.
These calls have been met with support but also critique. Might advocating for the value of research inadvertently call our value into question and be seen to re-litigate established truths about the importance of human-centered design and customer needs? Is this gaslighting, or an overdue acknowledgement of business realities? This panels explores the implications of measuring impact with leading contributors to the debate.
This session is presented by Atlassian, an EPIC2024 Platinum Sponsor
Panelists
Sarah Stewart is Principal Program Manager at Atlassian, where she enables and delivers enterprise initiatives that realise strategic goals and benefits for diverse and complex portfolios. With over 10 years of experience in program management, she has a background in technology and business transformation across various industries and sectors, including software, telecommunications, government and consumer.
Steve Hillenius is Senior Research Manager at Atlassian. He previously worked at Meta and NASA and holds degrees in Human-Computer Interaction and Information Systems from Carnegie Mellon University.
Erika Hall is the co-founder and Director of Strategy at Mule. Erika is the author of Just Enough Research, now in its second edition, and Conversational Design, both from A Book Apart. Erika works to help organizations and individual practitioners apply critical thinking and humanist values to meaningful problems.
Angie Moulden is the Director of UX Research for Microsoft Business Applications. She brings people and insights together to build partnerships and develop successful product experiences.
