This case study examines how researchers at Lenovo and dscout partnered to conduct a mobile ethnographic study on the technology experiences of individuals who are d/Deaf and hard of hearing, with the goal of...
Tag: accessibility
Making Tech More Accessible: An Ethnographic Lens on Ability and Disability
EPIC Members Richard Beckwith and Susan Faulkner (Intel) have assembled a panel of luminaries in accessible tech research, design, and engineering for our January 26 event, Seeing Ability: Research and Development for Making Tech More Accessible. In anticipation, we asked them a few questions...
Accessibility as Apparatus: How the Friction Filled Experience of Using Hearing Aids with a PC Led a Corporation to Design for Accessibility
This paper presents ethnographic studies of hard of hearing (HoH) users that had significant impacts on the...
Building Accessible Experiences
https://player.vimeo.com/video/774556471?badge=0&autopause=0&player_id=0&app_id=58479 With more of our daily interactions taking place online, there are both benefits and barriers for people with disabilities. Work from home setups can helpfully remove the need to transport assistive...
Hearing Through Their Ears: Developing Inclusive Research Methods to Co-Create with Blind Participants
This paper recounts research into the orientation and mobility experiences of people who are blind or visually impaired, and describes the novel sonic research method I developed for this purpose. “Participant Phonography,” as I call the method, aims to empower research participants with low or no...
Inclusive Research Techniques: Learning with Disabled Users to Create Accessible Designs
User research with disabled participants has many benefits for research, design, and business. In short,...
Tutorial: Research for Accessible and Inclusive Design
Overview Including people with disabilities in user research is fundamentally the right thing to do, because their experiences matter just as much as those of the non-disabled users that are typically...