Questions of scale permeate current approaches to empathy in applied human-centered work—and especially design thinking—but they have remained largely unquestioned. What is more, empathy has become an empty signifier, and empathizing is often a near-formulaic and pro-forma endeavor. To catalyze a...
![Empathy, More or Less: Scaling Intermediary Experiences of Emotion and Affect in Innovation](https://www.epicpeople.org/wp-content/uploads/2023/06/KoychevaVideo-1080x675.png)