Driverless cars—the term, the fantasy, promises a pinnacle of automotive engineering that takes the human entirely out of the picture. But the closer the technology comes to reality, the more obvious it becomes that “driverless” doesn’t mean “people-less.” The automotive industry needs answers to...
Tag: automation
The Automation of Qualitative Methods
Introduction Anthropology and its methodologies cannot easily be automated. However, both design and engineering based organizations are attempting it. I argue that this is based in part on historic legacy systems, a misunderstanding of the ethnographic toolkit, and an over-reliance on the...
Ethnography’s Role in Seeing the AI’s Blind Spots: Living amongst AI—Agency of the Household
PechaKucha Presentation Home automation has made big promises for utilizing intelligent technology to help the lives of everyday people, but the potential of the technology can only be as good as our understanding of the world we are trying to improve. In this PechaKucha, I share insights from my...
The Future of User Research: To Thine Users Be True (even when they don’t need you)
Sibongile sighed and put her pen and journal down. Today was May 20, 2050. Was she just a nostalgic second cycler—facing another lifetime in the age of 150-year-olds? It was her 70th birthday and her brood of children, grandchildren, partner and ex-partners were all going to be hologramed in from...
Nangi Village: A Story of Collective Agency in the Mountains of Nepal
PechaKucha Presentation What can a remote Himalayan community teach us about innovation? Emelia's Silicon-Valley-first-world frame of reference is the dominant lens of her work. It's the place where we buy into technology's promise to help solve the world's problems. But it's also ground zero for...