There are myths and misconceptions around the objectivity of quantitative research and the neutrality of tech and the two are linked. At best they lead organizations to embrace half-truths, and at worst they result in discrimination. By embracing our humanity and using our own subjectivity to critically examine the ways we research, we can prioritize our work in a way that aligns with ethical values and brings humans to the center.
Past midnight, I’m shivering outside a pub in Shoreditch, the rain beginning to drizzle ever so viciously. It has been fifteen minutes since I left my friends and ordered an UberPool home. As I watch yet another cab drive by, I think about the millions of factors that make one choose how to get...
After a year of new social and cultural constraints, ethnographic approaches have had to quickly evolve. This is the story of how one research method, which enlists the help of close personal contacts around a participating respondent to gather interviews, artifacts, and locations, spotlighted the...