Effective software quality assurance in large-scale, complex software systems is one of the most vexed issues in software engineering, and, it is becoming ever more challenging. Software quality and its assurance is part of software development practice, a messy, complicated and constantly...
Case Study—This is a case about how Mozilla, the open source browser company, set out to reconnect with ‘collaborating in the open’ to regain its competitive advantage. This case describes how a multi-disciplinary research team used ethnographic, market, and data analysis to articulate and clarify...
“What can those of us who work in, and maybe even love, computing cultures do about computing’s colonial expansions?” Sareeta Amrute’s keynote address “Tech Colonialism Today” opened EPIC2019 in a provocative,...
EPIC2019 Keynote Address, Providence, Rhode Island Zach Lieberman is an artist, researcher and educator with a simple goal: he wants you surprised. In his work, he creates performances and installations that take human gesture as input and amplify them in different ways—making drawings come to...
It is awfully nice not to have to invent a basic tool over and over again. For ethnographers, coding and categorization is work that has to happen whether you are studying housework or neurosurgery, with novices or experts, in an exotic location or in suburban Ohio (no offense to my friends and...