Ethnographic and other related practices in industry focus – for a variety of historical reasons – primarily on studying the experiences of individuals/institutions as consumers/users. We suggest that this framing limits our work to descriptive forms of knowledge, and renders invisible larger...
![Framed by Experience: From User Experience to Strategic Incitement](https://www.epicpeople.org/wp-content/uploads/2023/09/joel-filipe-w1UIT0CZEQM-unsplash.jpg)