Product teams, including those I work with, struggle to connect the challenges observed in prior research to issues that endure in the field and market space. As a shortcut for efficiency gains, product partners...
Tag: cross-functional teams
Unveiling the Human Experience of Medicaid Renewals: Using a Data-Driven and Human-Centered Design Approach to Improve Public Service Delivery
This case study demonstrates how a transdisciplinary, human-centered approach to research and process...