PechaKucha Presentation I've been reflecting on my role in the use and abuse of evidence — in the past as a radio producer and more recently as a writer in a design research company. Storytelling is held aloft as something businesses need to do more of — and be better at — but often the narratives...
PechaKucha Presentation We live our lives in contexts of overlapping systems. Developing the skill to connect dots of evidence between social, ecological and economic evidence offers the potential for more effective interventions in complex challenges. Sarah Brooks, Sarah Brooks’ teaching and...
PechaKucha Presentation A challenge for design research today lies in naming, knowing and accounting for people who are not direct users of our technologies, but who are nonetheless affected and compelled to interact with them in daily life. This Pecha Kucha takes us to the streets of Bogotá,...
PechaKucha Presentation This PechaKucha explores the ethics of interpreting data by employing an extended metaphor of data as the lifeblood of the connected world. It begins by exploring two distinct viewpoints on medical pulse diagnosis, starting from the perspective of the acupuncturist...
EPIC2018 Keynote Address Introduction The headlines of the March 6, 1886 edition of the Illustrated Police News, read “Cowed by a Woman: A Craven Red Villain Weakens in the Face of a Resolute White Heroine—Exciting Adventure in an Indian Village in Arizona.” The lede was accompanied by this...
EPIC2018 Keynote Address We are at a crossroads of change in the world. With the rapid rise of digitized data, what’s the place for human empathy? As a long-time member of the EPIC community, I want to use my time with you today to reflect on what this all means for us. This is a moment unlike any...
Case Study—One of Uber’s company missions is to make carpooling more affordable and reliable for riders, and effortless for drivers. In 2014 the company launched uberPOOL to make it easy for riders to share their trip with others heading in the same direction. Fundamental to the mechanics of...
This paper discusses the benefits and challenges of participatory photography as ethnographic evidence and how as researchers we can “read” the evidence our participants create. Drawing on examples from an ethnographic study examining concepts and constructions of community on Salt Spring Island,...
Participatory mapping—the production of maps in a collective way—is a common activity used for planning and decision making in urban studies. It started as a way to empower men and women, usually from rural vulnerable communities threatened by climate change, degradation of their landfills or any...
Product teams, including our own, often interpret empathy as evidence. However, in practice, empathy is actually something that drives us to seek evidence. By observing and evaluating various examples within Shopify, we have identified 4 traps that are common in the way empathy is manifested. We...