This case study by a pan-African UX research and design agency offers key insights for companies attempting to...
![Navigating Adoption by Global South Users: The Case of Wikimedia Volunteers](https://www.epicpeople.org/wp-content/uploads/2023/09/l-s-TzAwoipb6n0-unsplash-copy-3-2.jpg)
This case study by a pan-African UX research and design agency offers key insights for companies attempting to...
This paper introduces an theoretical and interpretive tool, the Process of Argumentative Aphasia, for...
This case study examines how researchers at Lenovo and dscout partnered to conduct a mobile ethnographic study on the technology experiences of individuals who are d/Deaf and hard of hearing, with the goal of...
This paper explores how the design of everyday interactions with artificial intelligence in work systems relates to broader issues of interest to social scientists and ethicists: namely human well-being and social inequality. The paper uses experience designing human interactions with highly...
This paper is an exploration of trauma, how and why it can surface during ethnographic and qualitative research, and the importance of anticipating its potential presence. We present a model to help plan for and...
Mandatory reporting laws require the reporting to a designated government agency of a known or suspected case of...
New deployments of foundational AI models in digital products have expanded public engagement with synthetic...
In this article, the chairs of EPIC2021 reflect on the idea of Anticipation, and what ethnography reveals to us that may not be readily apparent through other means. Looking backward at the year of planning a conference that was to be focused on the future, the authors describe various revelations...
The US banking industry has a long history of excluding, exploiting, or simply ignoring low-income communities, recent immigrants, and racial minorities. In this paper, I share my experiences creating a community of practice where employees of a rapidly-growing banking startup can identify and...
This paper recounts research into the orientation and mobility experiences of people who are blind or visually impaired, and describes the novel sonic research method I developed for this purpose. “Participant Phonography,” as I call the method, aims to empower research participants with low or no...