As new technologies, from AI to immersive experiences, are developed at scale, they raise ethical concerns for research and design. Data-driven systems have repeatedly been shown to entrench social biases along lines of race, gender, and class, from racist algorithms in the criminal justice system...
This is a cautionary tale featuring a well-structured memo and an effective, carefully designed infographic. Both of these artifacts could be considered excellent examples of their respective crafts—the first of technical communication, and the second of graphical information design. Both are also...
Sustainability & Ethnography in Business Series, Mike Youngblood, Editor Sustainability initiatives—social, economic or environmental—can have universal value for stakeholders. But how sustainability is defined, and what successful solutions might look like, can vary dramatically among...
We are at an early moment in the formation of an ethnographic project in and of the corporate world. I suggest that the work of ethnography in industry would benefit from being conceptualized as project in its own right. This paper seeks guidance inspired by earlier practitioners and scholars of...
Drawing on direct experience with professional tattooing, Dustin explores the art and strategy of saving clients...
PechaKucha Presentation—A wise woman once shared with me that the opposite of poverty isn't wealth. It's dignity. In a world where scale is about optimising for something bigger, faster, easier, broader and more profitable, we risk decision-making that is at odds with preserving, enabling and...
Overview Technology companies have...
PechaKucha Presentation The social welfare system was built to protect the vulnerable through the provision of basic needs. I left my social service job to join an organization with a mission to shift that system from safety nets to trampolines - from services designed to maximize safety, to those...
This EPIC2018 panel addresses questions of fairness and justice in data-centric systems. While the many social problems caused by data-centric systems are well known, what options are available to us to make things better? Chair Elizabeth Churchill draws the panelists and audience into...
“The term ‘empathy’ has provided a guiding thread for a whole range of fundamentally mistaken theories concerning man’s [sic] relationship to other human beings and to other beings in general.” —Martin Heidegger Popular design discourse is full of articles, books, and conference presentations on...