This paper demonstrates the value of ethnography for housing and property development markets where urbanization...
Tag: family
Speculative Futures inside Corporate Realities
The auto insurance industry is being disrupted by insurtechs that are leveraging data and technology to solve pain points in parts of the customer journey, while emerging technology in adjacent industries threatens insurance as it currently exists. As a result, insurance companies are imagining...
Caregiver/Family Agency: Rebuilding Confidence, Play, Familiarity, and Passion in a Healthcare System
During recovery and transition to the ‘new normal’, the loss of agency for patients and families of patients who go through a major health disruptor such as transplant, cancer, or cardio-vascular disease can be profound. Considering this, how can acute care hospitals help solve for caregivers’...
Quotidian Ritual and Work-Life Balance: An Ethnography of Not Being There
This paper reports on current interdisciplinary design research that explores values held by individuals in their performance of everyday or ‘quotidian’ rituals in family life. The work is focused on mobile workers who may be away from home and family for extended and/or regular periods of time....
Reconfiguring Home: Seeing Remote Work and School through Mothers and Their Children
PechaKucha Presentation—What happens when we include children as equal participants? In a project to identify design opportunities to support working mothers during a time when schools have closed across the U.S. in response to COVID-19, we crafted the research to create space for children to...
Ethnography’s Role in Seeing the AI’s Blind Spots: Living amongst AI—Agency of the Household
PechaKucha Presentation Home automation has made big promises for utilizing intelligent technology to help the lives of everyday people, but the potential of the technology can only be as good as our understanding of the world we are trying to improve. In this PechaKucha, I share insights from my...