Presenters Cato Hunt is a Director at Space Doctors, where she heads the London office and pioneers new ways to...
Tag: friction
Career Pivots: Strategy & Foresight Consulting
Presenters Rebekah Park is a Partner at Gemic, where she co-leads the Tech and Health practices. Over two decades...
Equity-Centered Leadership
Equity-Centered Leadership focuses on ensuring that all employees can succeed in a workplace, regardless of their...
From Insights to Intuition: Transforming the Role of Research
What if we shift our goal as researchers from delivering data and insights to building and reforming intuition?...
Pulp Friction: Creating Space for Cultural Context, Values, and the Quirkiness of Humanity in AI Engagement
A design executive who has led several multidisciplinary teams and organizations at global companies such as...
Entangled: On the Social and Ethical Friction of Fieldwork
This paper asks what we owe to our teams and our informants when we engage in research with and about people....
Adding Friction to Mandatory Reporting: The Case for Survivor-Centered Research
Mandatory reporting laws require the reporting to a designated government agency of a known or suspected case of...
Sending out an SOS: Signals from Conflict-Affected Audiences in the Digital Communication Landscape
Crisis events can profoundly alter a person's relationship with technology that require product solutions to meet...
Friction between Reticence and Narrative in Local and Global Interconnections along the Ethical Canadian Diamond Supply Chain
This paper introduces an theoretical and interpretive tool, the Process of Argumentative Aphasia, for...
Don’t Fear Friction: Complexity and Contradiction Are Pathways to Better Solutions
As ethnographers, we recognize the limitations of simplistic explanations and seek to delve deeper into the complex web of human existence. In our line of work, the very concept of friction goes from being a disturbing factor that should be neutralized or resolved in the data, to being the very thing we zoom in on to understand the world. Frictions, in their various forms, then become vital entry points to examine underlying issues, power dynamics, and cultural tensions that shape human realities, and unveil opportunities for a deeper understanding and new value-creating solutions.