EPIC Members Richard Beckwith and Susan Faulkner (Intel) have assembled a panel of luminaries in accessible tech research, design, and engineering for our January 26 event, Seeing Ability: Research and Development for Making Tech More Accessible. In anticipation, we asked them a few questions...
Tag: innovation
Toward an Ethnography of Friction and Ease in Complex Systems
This paper offers frameworks and tools to support complexity- and systems-oriented approaches in design...
Art & Imagination in Online Qualitative Research: A New Tool for Brand Listening
At the beginning of the pandemic, I was pretty sure I was done. I had been a qualitative researcher and brand consultant for 25 years. I had spent the past decade building my practice around an approach that centered contextual and imaginative face-to-face research. I called it brand listening,...
Innovation Teams, Mundane Innovation, and the Public Good
Article 2 in the series Data, Design and Civics: Ethnographic Perspectives The windows were dirty when I arrived on the fifteenth floor of City Hall. I had been hired as the Los Angeles’ Innovation Team’s in-house social communication researcher. My official title was “Design and Data Research...
Foundational AI: Navigating a Shifting Terrain
New deployments of foundational AI models in digital products have expanded public engagement with synthetic...
What Anthropology Brings to Innovation: John Sherry / A Profile
John W. Sherry, Director the Experience Innovation Lab at Intel Corporation, is a Keynote Speaker at EPIC2016—join us! “Anthropology is really undersold.” Dr. John Sherry’s words carry weight—he is Director of the Experience Innovation Lab at Intel Corporation. In addition to discovering ways to...
Walking the Interface: Uncovering Practices through ‘Proxy Technology Assessment’
This paper describes the method of “proxy technology assessment”, which implies the formalisation of using current technological objects available on the market to generate a richer understanding of future everyday life practices with new media technologies. First, the theoretical framework...
Future Frictions: Social Complexity in the ‘Blue Skies’ of Innovation
Innovation is often conceptualized as taking place in ‘open space’, as though the work starts from a tabula rasa...
Introducing Ethnographic Practice to a 100-Year-Old Corporation in a Highly Regulated Industry
The Gulf Coast of the USA encompasses impoverished communities, vibrant urban centers, farms, and a rich culture....
Anticipation for Grand Challenges: An Ethnographic Study of Future-Making Practices in a Technology Company
Visions that highlight new technological capabilities often depict frictionless futures in which data,...