This case study by a pan-African UX research and design agency offers key insights for companies attempting to...
Tag: open source
Revitalising Openness at Mozilla: A Mixed Method Research Approach
Case Study—This is a case about how Mozilla, the open source browser company, set out to reconnect with ‘collaborating in the open’ to regain its competitive advantage. This case describes how a multi-disciplinary research team used ethnographic, market, and data analysis to articulate and clarify...
The Ethnographer Unbounded: Considering Open Source in Corporate Environments
Technological advances that enable seemingly endless information sharing, as well as various counter efforts that attempt to limit and control access to information, have prompted us to reexamine how industry-based practitioners of ethnography promulgate their research. A comparison of two...
Manufacturing Expertise for the People: The Open-Source Hardware Movement in Japan
Manufacturing itself is changing as open-source sentiment grows with the “maker” movement, especially in FabLabs around the world. “Makers” are open-source hardware enthusiasts who want anyone to be able to make almost anything. This ethnographic research, conducted in 2013, centers on the...