This case study discusses how friction plays a transformative role in reshaping relational dynamics within the...
Tag: power
Frictions in the Future of Work
The concept of the "future of work", though widely-referenced in mainstream media and policy discourse, remains...
Let’s Shift Power Together! An EPIC Co-Creation Activity
This wildcard session was a conference-wide co-creation activity. Together, EPIC attendees reflected on the dynamic relationship between resilience and power. Then, through a facilitated, real-time activity, we collectively generated an actionable power-redistribution framework—a set of strategies...
Framed by Experience: From User Experience to Strategic Incitement
Ethnographic and other related practices in industry focus – for a variety of historical reasons – primarily on studying the experiences of individuals/institutions as consumers/users. We suggest that this framing limits our work to descriptive forms of knowledge, and renders invisible larger...
Little Dramas Everywhere: Using Ethnography to Anticipate the Future
In this article, the chairs of EPIC2021 reflect on the idea of Anticipation, and what ethnography reveals to us that may not be readily apparent through other means. Looking backward at the year of planning a conference that was to be focused on the future, the authors describe various revelations...
Heroic Complexity in Strategic Innovation
I posit that strategic innovation – the act of carrying an idea through to execution – is an act of destruction as much, or perhaps more so, then it is an act of creation. Specifically, innovation is a violent act against an extant complex adaptive system, a system whose purpose is not only to...
Cyborg Literacy for the 21st Century
In this session, Laura Forlano and Danya Glabau teach participants how to apply Critical Cyborg Literacy to...
Tutorial: Power Tools for Equity in Research & Design
Overview To do ethical, equitable work in any domain, we need robust tools for assessing and addressing power. Whether we’re creating products, services, or policies, inequities can create direct and indirect...
Friction as Sneaky Power
Friction frequently presents as a mere by-product of daily life, the innocent outcome of inefficiency or...