Globally, the COVID-19 pandemic has been an inflection point, bringing heightened awareness around the preparedness and resilience of public health systems in dealing with severe shocks. While the pandemic has...
Tag: public health
Anticipating the Unanticipated: Ethnography and Crisis Response in the Public Sector
This case study emphasizes the importance of ethnographic research in the public sector, specifically regarding emergency preparedness and crisis-response. In the summer of 2020, Surrey County Council in England commissioned a mixed-method Community Impact Assessment to better assist and serve...
The Change before Behaviour: Closing the Value-Action Gap Using a Digital Social Companion
This paper describes an experiment, designed and developed with the ultimate aim of fostering low-pollution and low-carbon social innovation. It offers an evidence-based practical alternative to conventional, technological approaches and narratives of smart cities aimed at sensing air pollution...
Anticipating Needs: How Adopting Trauma-Informed Methodologies During COVID-19 Influenced Our Work Connecting Frontline Workers To Temporary Housing
This case study argues that all research should be trauma-informed research. It asserts that because researchers cannot anticipate everything about research participants’ needs, histories, and context, taking an approach that assumes all participants are more likely than not to have experienced...
Something More Persuasive than Fear
What’s the first thing to do if, at the end of your work day, you come home to your apartment and see a river of water flowing out from under the washroom door, threatening to harm your home and your downstairs neighbor’s? Do you start to clean up the mess while the water keeps flowing? No, you...
How I Learned to Stop Worrying and Love Surveillance
PechaKucha Presentation—When a man rang our doorbell late at night and claimed that his teenage daughter was in our house, but she wasn't, my husband and I considered getting a doorbell cam. With camera surveillance and facial recognition becoming more commonplace, we wanted a privileged view of...