COVID-19 has precipitated a massive social experiment – the sudden shift of millions of knowledge workers from...
Tag: remote work
Back to the Future of Work: Informing Corporate Renewal
This paper describes the results of a multi-year ethnographic study of how knowledge workers integrate new technology into their work practices. We studied mobile and remote workers who use smartphones, tablets, cloud computing, and social networking to support their work. Study findings describe...
Debugging Distributed Teamwork: New Research
An EPIC2020 Sponsored Panel presented by Atlassian The Atlassian Research & Insights team commissioned a research study that involved thousands of workers across the globe to see how COVID-19 and the sudden shift to working from home has affected them. Atlassian looked inward, too, to find out...
Ethnography and Process Change in Organizations: Methodological Challenges in a Cross-cultural, Bilingual, Geographically Distributed Corporate Project
We detail an ongoing, consultancy partnership, where ethnographic field methods are being used to elucidate the work practices of software engineers in a large organization. We focus on intellectual and logistical challenges that we face as a team – non-collocation; widely varying experience of...
A Personal Research Project that Turned into My Life’s Work
My journey to becoming a social impact founder that started with a simple research question: "Why didn't we see...