In this paper I explore the often fleeting, seemingly constrained acts of expression performed through participation in everyday, routinized actions and practices. The vehicle I use for this exploration is the tools, processes and practices sales professionals use to manage the list of possible...
Magic is one of the oldest subjects of discussion and theorizing in anthropology. From time to time, anthropologists, as well as other scholars from other disciplines, have suggested that magic is not specific to “primitive” societies, but is alive and well in contemporary industrialised...
There is longevity to the ethnographic arts: a report referred back to over years, an image that captures a resiliently fresh insight. In crude words, ethnographic analysis has a longer shelf life than traditional market research. The latter requires tending to keep its categories replete with a...
This paper takes on the challenge of understanding behaviour change through the lens of anthropology. In the field of market research, the goal is to find the leverage points of emotional connection that will inspire a desired behaviour. But traditional approaches to research have relied on...
PechaKucha Presentation: COVID-19 disrupted so much. It also disrupted rituals, holidays and events on an incredible scale. Many of us lost track of time without these expected markers. But 2021 is all about a new perspective. I found myself anticipating and wanting to engage with rituals as never...
There are many ways to view Lean. Lean is a business science. It is a product development method. And in many ways, it is a communication medium. In my research with startups, I’ve also heard Lean referred to as a religion. If Lean is a “religion” in the new startup era, I’d like to propose...
My mom’s recent death left behind a heartbroken daughter who could not fathom the huge vacancy in her life—amidst a societal expectation that one can rapidly move on. Instead of my grieving process tidily expiring shortly after the funeral, I was saturating myself in her: wearing her clothing,...