We are at an early moment in the formation of an ethnographic project in and of the corporate world. I suggest that the work of ethnography in industry would benefit from being conceptualized as project in its own right. This paper seeks guidance inspired by earlier practitioners and scholars of...
Tag: services
The Baker’s Dozen: The Presence of the Gift in Service Encounters
This paper explores whether or not Marcel Mauss’s concept of the gift is applicable to understanding the diverse roles that ethnographers assume in corporate environments. Kneading together the themes of gift exchange from anthropological literature on the one hand and “Representations” from the...