This paper offers frameworks and tools to support complexity- and systems-oriented approaches in design...
![Toward an Ethnography of Friction and Ease in Complex Systems](https://www.epicpeople.org/wp-content/uploads/2023/08/105-1080x675.jpg)
This paper offers frameworks and tools to support complexity- and systems-oriented approaches in design...
https://vimeo.com/803204349 Our collaborations extend well beyond our teams, stakeholders, and research participants to complex global systems defined by friction. In this lightning talk, Scott Matter inspires us to stretch the boundaries of ethnography by embracing concepts of friction. Scott...