Now that they are beyond the initial start-up phase, it is time to take a critical look at ride-hailing systems such as Uber and Lyft. This ethnographic case study investigates these systems from the drivers’ perspectives and also addresses the ethnographic techniques and general approach that we...
![Getting Us There: Ride-Hailing Systems from the Drivers’ Perspectives](https://www.epicpeople.org/wp-content/uploads/2023/06/Karn.png)