Public, social and community organizations are, in many locales, driving systems change toward social and...
Tag: United States
Let’s Chat!: Prototyping, Productive Frictions, and Radically Restructuring Adolescent Sexual Health Counseling Interactions
This case study examines the use of iterative prototyping to raise concerns important to adolescents and...
“I Pick My Poison”: Agency and Addiction in the Age of Subscriptions
This paper illuminates key aspects of the subscription economy and offers a framework for understanding customer...
Mosaic Atlas: Mapping Inclusive Arts Hubs
The Mosaic Atlas is the brainchild of Mosaic America, initiated by a group of immigrant women in an organization...
Collaborative Generation: Making Sense of Today’s Stories to Catalyze a Thriving Tomorrow for All
This article shares an innovative, community-centered method for research, sensemaking, and innovation in social...
Friction into Traction: A Case Study of Friction in Strategic Ethnography
This case study highlights the transformative power of strategic ethnography in shaping frameworks that gain...
Observing Friction through Ethnography and Experience Prototyping in the Postpartum Period
During the postpartum period, significant clinical and social supports exist for the care and wellness of a...
Adding Friction to Mandatory Reporting: The Case for Survivor-Centered Research
Mandatory reporting laws require the reporting to a designated government agency of a known or suspected case of...
Introducing Ethnographic Practice to a 100-Year-Old Corporation in a Highly Regulated Industry
The Gulf Coast of the USA encompasses impoverished communities, vibrant urban centers, farms, and a rich culture....
Research and Design in Controversial Spaces
Research within public safety and law enforcement in America highlights important issues and considerations for designers and researchers. Within this industry exists controversial points of views and high...