This case study by a pan-African UX research and design agency offers key insights for companies attempting to...
Tag: values
Framed by Experience: From User Experience to Strategic Incitement
Ethnographic and other related practices in industry focus – for a variety of historical reasons – primarily on studying the experiences of individuals/institutions as consumers/users. We suggest that this framing limits our work to descriptive forms of knowledge, and renders invisible larger...
Crafting a Trauma-Informed Scope of Practice
In design and research, we’re often under pressure to work efficiently and create change, often operating across...