After many years with little innovation in parking technology, many cities are now exploring new systems meant to improve the use of limited parking real estate, reduce congestion, increase parking convenience, and raise additional revenue. We did an observational study to inform the design...
This paper explores links between ethnographic approaches, technology design and use and values and beliefs. We document recent empirical work on the use of photographs amongst Chinese families; pointing to some differences with previous empirical studies from predominantly Western cultures and...
Participant-generated, self-made videos engender powerful, often highly emotional, reactions from viewers who experience a stronger connection and identification with participants and their experiences than we have ever achieved with researcher-shot footage. Reactions have ranged from shock,...
This paper presents a study of new technologies potentially enabling access to a sensory feast of places by ‘wired up’ flanêurs, real-time as well as remote ‘native’ description and interactions and situated oral histories excavated through ‘being in a place’. We describe an inter-disciplinary...
In her presentation to EPIC, Kimbell reflects on how data are visualized and how they are experienced. Drawing on work in the visual arts and design, she considers what practices that seem to be gathering and visualising data are actually doing, from installations such as her project...
This paper argues that we need to rethink our way of representing ethnographic data within user driven innovation processes (hereafter UDI process) in order to ensure that the complex life worlds of users inform the entire technical development process. To ensure this we argue that: We need to...
In this paper we discuss the use of short, specific videos to communicate ethnographic data throughout the product development process. Ethnographic videos of this nature provide complex information in short “utterances” (zero to three minutes) that researchers use to effectively convey...
[contrib_author post_id='572' name='JONATHAN BEAN'] [s2If is_user_logged_in()]Download PDF[/s2If] This paper discusses a method I used to conduct a study of hygge, a Danish concept that is usually translated as “cosiness.” I wanted to learn more about hygge and how it related to technology...