Advancing the Value of Ethnography

EPIC2018 Honolulu | Evidence

How is evidence created, used, and abused?

EPIC2018 video, papers, and case studies are free to watch, read, download, and share!

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Keynotes

Case Studies

Case Study

ReHumanizing Hospital Satisfaction Data

Julia Wignall & Dwight Barry

Case Study

Below the Surface of the Data Lake

Jacob Wachmann et al.

Case Study

Designing for Interactions with Automated Vehicles: Ethnography at the Boundary of Quantitative-Data-Driven Disciplines

Markus Rothmüller et al.

Case Study

Gaming Evidence: Power, Storytelling and the “Colonial Moment” in a Chicago Systems Change Project

Nathan Heintz

Case Study

Getting from Vision to Reality: How Ethnography and Prototyping Can Solve Late-Stage Design Challenges

Brady Sih et al.

Case Study

Humanizing Quant and Scaling Qual to Drive Decision-Making

Lauren Morris & Rebecca Gati

Case Study

Humans Can Be Cranky and Data Is Naive: Using Subjective Evidence to Drive Automated Decisions at Airbnb

Stephanie Carter & Richard Dear

Case Study

Just Add Water: Lessons Learned from Mixing Data Science and Design Research Methods to Improve Customer Service

Ovetta Sampson

Case Study

Mattresses & Moneyboxes: Cultural Affordances for Microfinance in Jordan

Zach Hyman

Case Study

Operationalizing Ethnographic Research to Grow Trust in Digital Financial Services

Soren Heitmann et al.

Case Study

Revitalising Openness at Mozilla: A Mixed Method Research Approach

Rina Tambo Jensen

Case Study

Scale, Nuance, and New Expectations in Ethnographic Observation and Sensemaking

Alexandra Zafiroglu & Yen-Ning Chang

Case Study

The Root Cause is Capitalism… and Patriarchy

Lindsey Wallace & Jenna Melnyk

Case Study

The Transformative Power of Singular Stories

Juliana Cardona et al.

Case Study

When Customer Insights Meet Business Constraints

Elizabeth A. Kelley & Amanda E. Dwelley


Papers

Paper

Acting on Analytics: Accuracy, Precision, Interpretation, and Performativity

Jeanette Blomberg et al.

Paper

Can I Get a Witness? The Limits of Evidence in Healthcare Quality Evaluation Systems in American Hospitals

Lindsay Ferris & Nichole Carelock

Paper

Contextual Analytics: Towards a Practical Integration of Human and Data Science Approaches in the Development of Algorithms

Millie P. Arora et al.

Paper

Designed for Care: Systems of Care and Accountability in the Work of Mobility

Erik Stayton & Melissa Cefkin

Paper

Doing Ethnography in AirSpace: The Promise and Danger of ‘Frictionless’ Global Research

Tom Hoy

Paper

Empathy Is not Evidence: Four Traps of Commodified Empathy

Rachel Robertson & Penny Allen

Paper

Evidence Outside the Frame: Interpreting Participants’ “Framing” of Information when Using Participatory Photography

Tabitha Steager

Paper

Eye Tracking in Medical Ethnography: Evaluating Evidence for Perception, Action & Collaboration in Healthcare

Larry S. McGrath

Paper

How Modes of Myth-Making Affect the Particulars of DS/ML Adoption in Industry

Emanuel Moss & Friederike Schüür

Paper

Human Sensemaking in the Smart City: A Research Approach Merging Big and Thick Data

Annelien Smets & Bram Lievens

Paper

Human-Centered Data Science: A New Paradigm for Industrial IoT

Matthew Yapchaian

Paper

International Business Ethnography: Are We Looking for Cultural Differences?

Yuuki Hara & Lynn Shade

Paper

Map Making: Mobilizing Local Knowledge and Fostering Collaboration

Nora Morales & Salomon González

Paper

Physicalizations of Big Data in Ethnographic Context

Jacob Buur et al.

Paper

Reading the Tea Leaves: Ethnographic Prediction as Evidence

Claire Maiers

Paper

Regarding the Pain of Users: Towards a Genealogy of the Pain Point

David Platzer

Paper

Screenplay, Novel, Poem: The Value of Borrowing from Three Literary Genres to Frame Our Thinking

Maria Cury & Michele Chang-Mcgrath

Paper

The Perfect uberPOOL: A Case Study on Trade-Offs

Jenny Lo & Steve Morseman

Paper

The Stakes of Uncertainty: Developing and Integrating Machine Learning in Clinical Care

Madeleine Clare Elish

Paper

Towards an Archaeological-Ethnographic Approach to Big Data: Rethinking Data Veracity

Shaozeng Zhang et al.

Paper

Who and What Drives Algorithm Development: Ethnographic Study of AI Start-up Organizational Formation

Rodney Sappington & Laima Serksnyte


Panels

Panel

Design & Data

Jeanette Blomberg et al.

Panel

What’s Fair in a Data-Mediated World?

Elizabeth F. Churchill et al.